शिपिंग नीति

Last updated: 15/06/2025

At Saktek Foundation, we aim to deliver your assistive gadgets safely and promptly to every corner of India. Below is everything you need to know about our shipping process.

Where We Ship

We currently ship across India.
If you're from outside India and interested in our products, please contact us directly at support@sakshamlife.in

Order Processing Time

All orders are processed within 3-5 business days (excluding Sundays and public holidays).
Once your order is shipped, you’ll receive a confirmation email or SMS with a tracking number.

Delivery Time

Estimated delivery times:

Metro cities: –4-6 business days
Tier 2 & 3 cities / Rural areas: 5–10 business days

Delivery timelines may vary due to courier availability, regional restrictions, or festivals.

Shipping Charges

Shipping fees are calculated at checkout based on your location and order weight.
Free shipping may be available on selected products or promotions.

Delivery Partners

We work with trusted delivery providers like:

Delhivery
India Post
DTDC
Bluedart / others based on availability

Important Delivery Notes

Please ensure your delivery address is accurate and complete.
If delivery fails due to incorrect address or repeated missed attempts, re-shipping may incur additional charges.
If your package is delayed, damaged, or lost in transit,
Contact us at support@sakshamlife.in

Packaging

All items are securely packaged to protect sensitive assistive technology. Please retain packaging if you plan to request a return or replacement.

Track Your Order

You’ll receive a tracking link after your order ships. You can also contact us to check the status.

Contact Us

Shipping Support – Saktek Foundation
Email: support@sakshamlife.in
WhatsApp: +91 9667344343
Response Time: Within 24–48 business hours

This Shipping Policy ensures that you stay informed every step of the way. Thank you for supporting assistive tech for the visually impaired.